I just made this forum account; I was looking for this easter egg on the interwebs and couldn't find anything on it.
I'm relatively new to to the game, but I was progressing through the story, and kept the free hug token from Miss Nancy when she sent it. I carried on, and when Sugar Plumps asked me for an exterminator (I think) it gave me the option to send it to her. I did so, and she wrote back saying something along the lines of, "Errr thanks, but could you send me an exteminator please?" I haven't noticed any change in the storyline of the game so far.
Has anyone else experienced this? Does it mean/do anything? Btw I'm playing on IOS.